LAMATA Clarifies TikToker Harassment Claims, Attributes BRT Delays To Operational Challenges
The Lagos Metropolitan Area Transport Authority (LAMATA) has responded to claims of harassment made by Lagos-based TikTok creator darkskinnedella, who recently shared videos highlighting long queues and delays at the Ikorodu BRT terminal. The content creator, known for documenting her daily commute to Lagos Island, raised concerns over waiting times that often exceed two hours and alleged that she was harassed by transport staff while filming the congestion. LAMATA’s Head of Corporate Communication, Kolawole Ojelabi, clarified in a statement to PUNCH Online that the incident “was not a confrontation per se.” He explained that filming people within the transport system without their consent is discouraged under privacy regulations. “One of the ground staff of one of our Bus Operating Companies attempted to communicate this policy to the individual who was filming, but the message was unfortunately received with aggression,” Ojelabi said. Addressing the alleged bus shortages, LAMATA noted that each BRT route has a set number of buses scheduled daily. “Once these buses depart fully loaded, subsequent commuters may have to wait for the buses to return before boarding,” Ojelabi explained, stressing that delays are due to operational realities rather than a lack of vehicles. The authority also dismissed claims that buses were being chartered for private events, which the TikToker suggested contributed to the morning congestion. “This is not true. Buses are not expected to be on charter,” Ojelabi added. LAMATA stated that it is working with private operators to expand the fleet and reduce waiting times for commuters. Darkskinnedella, who moved to Lagos in late 2025, regularly posts videos of her BRT commute, highlighting long lines, early departures from home, and delays during both morning and evening travel. She revealed that she often leaves home around 6:30 a.m. to reach the terminal by 7 a.m., yet sometimes waits more than two hours before boarding. The Lagos BRT system is regulated by LAMATA, which oversees policy, infrastructure, and system operations, while private companies, including Primero Transport Services Limited, manage daily bus services.